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Pulse Center for Patient Safety Education & Advocacy Privacy Policy


The Pulse Center for Patient Safety Education & Advocacy (“Pulse”) is committed to protecting its users’ privacy. This Privacy Policy is designed to inform Pulse website users about how Pulse gathers and uses information provided to, or collected by, Pulse and the circumstances in which Pulse discloses such information.

By accessing the Pulse website and utilizing our services, you agree to comply with and be bound by the terms and conditions stated herein.

What Information Do We Collect?

Pulse collects information directly from clients, either when a client contacts us offline or when the client contacts us utilizing the Pulse website. This information (“Client Information”) is then used to provide the best service to our clients, and may require the disclosure of Client Information in connection with the services we provide.

Because all information comes directly from clients, the only Client Information possessed by Pulse is data that has been provided by the client.

Additionally, Pulse may collect anonymous data related to the use of the Pulse website. A file called a “Cookie” may be placed on your hard drive in order to monitor and administer the Pulse website. This anonymous data is not used for any purposes other than technical and site traffic reporting, and is never tied to individual clients.

Use and Disclosure of Information We Collect

The collection of Client Information is necessary for the services provided by Pulse. Pulse provides no information to the healthcare provider without the patient and/or family involved in the process. This information may include personally identifiable information, contact information, and information related to a clients’ medical history, limited to the information provided to Pulse by the client. Please contact Pulse using the information below if you have specific concerns in this area.

In addition, Pulse may be required by law to disclose Client Information if, in reasonable good faith, it believes it is required to do so to comply with local, state, federal or foreign law, to respond to a court order, any court or governmental subpoena (or its equivalent), or any domestic or foreign governmental investigation. We also reserve the right to disclose Client Information that we believe, in reasonable good faith, is appropriate or necessary to protect against any liability; to protect clients from fraudulent, abusive or unlawful uses; to investigate and defend Pulse against any third party claims or allegations of wrongdoing; to assist domestic or foreign government enforcement agencies; to protect against fraudulent uses the rights, property (including intellectual property) or safety of Pulse employees, Pulse clients, healthcare providers, users of the Website or other persons or entities.

In the event Pulse is acquired by, merged with or into, or substantially all of its assets are sold or transferred to, a third party entity, Pulse reserves the right to transfer or assign the information it has collected from users of this Website as part of such acquisition, merger or sale, as long as the privacy policies of any acquiring third party entity are comparable to those herein.

How Can You Opt Out of Use and Disclosure of Your Information?

Pulse only uses your information for the purposes described in this Privacy Policy or as authorized by clients during the course of any communications with Pulse. If you do not want your information disclosed in accordance with this policy, you must discuss your concerns when contacting Pulse regarding any requested services. Please note that Pulse may not be able to provide services if certain restrictions on the sharing of Client Information are overly onerous, but we will work with you to provide the best outcome possible.

Children and Privacy

The Website is not directed at children, and it is not intended that we collect personally identifiable information from children (particularly children under the age of eighteen). All personal data provided to Pulse must be provided by the parent or guardian of the child, and will be protected to the same extent as described herein, and in compliance with the Children’s Online Privacy Protection Act (“COPPA”) when collecting Client Information relating to a child under the age of 13 via the Pulse website.

Updating and Deleting Information

Pulse retains your information for as long as needed to provide services. Please contact us if you wish Pulse to cease providing services and would like your information destroyed or deleted. Pulse will need to retain and use certain information as necessary to comply with our legal obligations.


The Pulse website contains links to other Web sites, and is not responsible for the privacy practices or the content of those sites. You should be aware of this when you leave our website. Please review the privacy statements of each website you visit that collects information. This Privacy Policy applies solely to information collected by Pulse.


Pulse may modify or amend this policy from time to time. If we make any material changes in the way in which your Personal Data is collected, used or transferred, we will notify you of these changes on our website before the changes take effect. As this Privacy Policy is subject to modification, we recommend you review it each time you visit the website.

Contact Information

For questions regarding this Privacy Policy, your personal information, our third-party disclosure practices please contact us at info@pulsecenterforpatientsafety.org.


The effective date of this Privacy Policy is August 2017.